Booking Instructions

Read all of the instructions on this page before joining the program.  Failure to read these instructions may result in additional fees, and cancelled appointments without a refund. 

Acceptable Form of Payment

Use a credit card.  Do not use a debit card.  Make sure the credit card you use will not be declined.  Otherwise your membership will be automatically terminated.    more on this...   

Scheduling Appointments

Do not schedule two appointments to take place in the same week.  Aside for recurring appointments, do not schedule an appointment more than a week or so in advance.    more on this...

Missing Your Appointment

You do not get a refund for missing an appointment.  If you see you cannot keep an appointment, you are obligated to cancel or reschedule the appointment.  To cancel or reschedule an appointment, click on the "Change/Cancel Appointment" button in the appointment confirmation email you received when you booked your appointment.  You must cancel or reschedule the appointment 12 hours in advance for follow ups, 24 hours for initials.  When you cancel an appointment, you do not get a refund.  Cancelling just takes away your obligation to show up.  If you miss the deadline to cancel your appointment, you must notify us as soon as possible using the Missed Appointment Form giving the reason you couldn't make it.     more on this...

Yossi Muller Diet Program

The program begins with a 45-minute initial consultation and continues with weekly 10-minute follow up appointments for as long as you are on the program.  We are open Sunday through Friday.  Initial consultations take place during evenings and follow ups during the day.  Those who want to join the program should purchase a membership.  A membership saves you a lot of money and has other benefits.  When you purchase a membership, you pay for four weeks at a time which entitles you to four appointments, one per week.  Your credit card will be charged when you sign up, and every month forward until you cancel.  Even though you don't pay for more than four weeks at a time, you can still reserve 24 appointments.    more on this...

First Time Booking

Two types of memberships are available.  One type includes an initial consultation and recurring weekly follow ups.  The other type just includes weekly follow ups.  If you are a new client, purchase a membership that does include an initial consultation.  If you are an old client and already had an initial, you may purchase a membership of just weekly follow ups, but only if you do not need a new initial.  (If several months have elapsed from when you were last seen, you might need a new initial).    more on this...

VIDEO 1 TO HELP NAVIGATE WEBSITE...

Buying a Membership

Before buying a membership, check to see if we have appointments available.  Do not buy a membership unless you see that we have multiple appointments available, as someone else may snatch the appointment you had in mind during the time it takes you to buy the membership and book your appointments.  Book all 24 appointments immediately after buying the membership.  (You do not pay for more than four appointments at a time, but you still reserve 24 appointment slots).  Weekly follow ups should begin about a week after the initial.  If you are not scheduling an initial, follow ups may be scheduled to take place right away.    more on this...

VIDEO 2 TO HELP NAVIGATE WEBSITE...

How to Schedule

When scheduling an initial consultation, choose a day and time, select "continue," and book the appointment.  Scheduling follow ups requires additional steps.  Select a day and time for your weekly follow ups.  Select "recurring" (not "continue"), and change the number of times to 24.  Then select "Add Recurring Times."  This ensures that you reserve your appointment slot for future weeks.  You might notice that some of the appointment dates you select are crossed out.  That means someone else has that slot, or the office is closed that day.  When a slot for a week is crossed out, you may either skip the appointment that week, or you may schedule a different day and time slot for that week.  If when choosing a slot for an appointment, all of the future weeks for that slot are crossed out, it means that appointment is unavailable for future weeks.  Choose a different slot.  You can schedule follow ups when prompted to do so after buying a membership, or by clicking the "Schedule" button in any membership related email you received.    more on this...

VIDEO 3 TO HELP NAVIGATE WEBSITE...

Managing Your Account

One way to access your account information is to create an account, but only works well if you created an account right away.  If you did not create an account right away, you can still access your account information through your emails.  To see when your credit card is due to be charged next, or to change your credit card information, click on the "Change/Cancel Membership" button in any membership related email you received.  That will take you to a page which displays your credit card information. To see how many appointment credits you have left, click on the "Schedule" button in any membership related email you received.  That will take you to a page which displays how many appointment credits you have left.  more on this... 

VIDEO 4 TO HELP NAVIGATE WEBSITE...

Rescheduling

To reschedule an appointment, click on the "Change/Cancel Appointment" button in the appointment confirmation email you received when you booked your appointment.  Initial consultations must be rescheduled at least 24 hours in advance, follow ups at least 12 hours in advance.  Rescheduling an appointment is only permitted within seven days of the appointment - you may not reschedule more than seven days in advance.  When rescheduling, you can decide if you want to take the new day & time slot for just that week, or if you want that to be your new recurring day & time slot.  If you want it to be your new slot for future weeks, reschedule your future appointments as well.    more on this...

VIDEO 5 TO HELP NAVIGATE WEBSITE...

Cancelling Membership

You may cancel your membership at any time by clicking on the "Change/Cancel Membership" button in any membership related email you received.  When cancelled, you will still be entitled to whatever appointments remain until the end of the current membership payment period.  A membership doesn't end until you cancel it.  If you used all 24 appointments, make sure to cancel your membership, otherwise you will keep getting charged.    more on this...

VIDEO 6 TO HELP NAVIGATE WEBSITE...

Do not proceed to the next page unless you understand the instructions.  Failure to understand these instructions may result in additional fees, and cancelled appointments without a refund. 

CLICK HERE TO BOOK APPOINTMENTS

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1072 Madison Avenue Lakewood NJ 08701

732-806-7373