FAQ'S - Memberships
Can I put my membership on hold?
Unfortunately, our system is not set up to pause, freeze, or extend membership subscriptions.
Am I considered a member if I was a client in the past?
No. A member means that you currently have an active membership.
Can my appointments be changed into a membership?
Unfortunately, our system is not set up to change appointments into memberships.
I meant to cancel my membership but I by mistake allowed it to renew.
Cancel your membership and cancel any upcoming appointments you have. To see if you are eligible for a refund CLICK HERE
I bought a membership and there are no available appointments.
You were instructed to check that there are appointments available before purchasing a membership. To see if you are eligible for a refund CLICK HERE