FAQ'S - Mistakes
What do I do if I purchased appointments instead of buying a membership first?
Wait until your appointments are up, and then purchase a membership. Once you buy a membership, you can request a refund for what you could have saved. To see if you are eligible for a refund CLICK HERE
What do I do if I paid for appointments, even though I already have a membership, and should not have had to pay for appointments?
You may be able to request a refund. To see if you are eligible for a refund CLICK HERE
What should I do if I missed the deadline to reschedule an appointment?
Unfortunately, there is no way for our system to accommodate.