Acceptable Form of Payment

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Our policy is to accept only credit cards; not debit cards.  (We’ve established this policy because debit cards are more likely to get declined due to insufficient funds). 

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Success on the program comes from having a membership.  (Having a membership makes appointments more affordable and also allows the client to set up weekly appointments).  With memberships, the card on file gets charged every four weeks.  Debit cards have a tendency to get declined due to insufficient funds.

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When payment gets declined, the membership gets cancelled even when you did not intend to cancel it.  When a membership gets cancelled...​

• You need to purchase a membership again which requires another setup fee.

• You need to go through the process of scheduling your appointments all over again.

• You might have lost your slot permanently if someone took it between the time your card was declined and your purchase of a new membership. 

• There might not be any new slots available if people took them between the time your card was declined and your purchase of a new membership.  

• A declined payment also causes more work on our end.